Objective

I am a knowledgeable, motivated professional who is seeking a position that utilizes my skill set to help others. I enjoy working with the public, providing health services to those in need.

Experience

Maximus - Client Services Representative

  • Assisted people with applying for Medicaid through the New York marketplace
  • Assisted individuals with scheduling long term care evaluations for their needs
  • Ensured I was up to date with NYS healthcare laws and regulations

Chenango Valley Adult Enrichment Center - Program Coordinator

  • Provided consistent age-related activities for individuals with Alzheimer’s and Dementia
  • Provided activities for senior age individuals
  • Reached out to the Alzheimer’s Association of Central New York
  • Worked with local agencies to spread the word about the program through consistent contact and visits
  • Created a healthy and caring environment for individuals with health and mobility issues
  • Completed intakes and assessments for each client

U.S. Care Systems - TBI and NHTD Service Coordinator

  • Provided Service Coordination for 20 individuals with applying for needed services
  • Provided advocacy for clients that needed assistance with HUD, Medicare/Medicaid, or any other service they received
  • Assisted with applications for housing and medications
  • Assured the client was safe in their chosen environment

Robynwood - TBI and NHTD Waiver Services Director

  • Provided Service Coordination/Case Management for 20 individuals
  • Developed policy and procedure for the Nursing Home Transition and Diversion and Traumatic Brain Injury Medicaid waiver programs at Robynwood
  • Supervised staff delivering services to individuals in the community
  • Developed training for employees for ongoing skill building
  • Completed quarterly and annual reports for the Department of Health regarding Incidents filed concerning individuals receiving services
  • Ensured Department of Health guidelines are being followed
  • Conducted Quality Assurance chart reviews quarterly
  • Oversaw and developed activities for a Structured Day Program for individuals with brain injuries

Arc Otsego - Vocational Rehabilitation Counselor

  • Supported a caseload of 30 individuals with developmental disabilities
  • Developed and implemented goals for job skills in a sheltered employment setting
  • Trained staff regarding best practices for teaching job skills to individuals
  • Attended team meetings for each individual on my caseload
  • Conducted assessments for each individual regarding work ability (Becker Work Adjustment Profile)
  • Implemented behavior management techniques when needed
  • Developed reinforcement plans for individuals with behavioral concerns

Arc of Delaware County - Life Coach

  • Taught skills to a caseload of 12 individuals with developmental disabilities
  • Developed lesson plans for teaching individuals
  • Developed goals and goal plans for individuals
  • Attended team meetings every 6 months for each person
  • Tracked behavior and utilized reinforcement plans
  • Developed curriculum for social skills
  • Completed social skills assessments for 20 or more individuals

EDUCATION

Capella University, Minneapolis, MN - Master of Science in Human Services, Specialization in Social and Community Services

Oneonta State College, Oneonta, NY - Bachelor of Science in English

REFERENCES

Available upon request